Shipping Policy

1. General Information We currently ship to addresses within the United States and Canada. Orders are processed and shipped on business days (Monday through Friday, excluding holidays). Processing times vary depending on order volume and product availability.

2. Shipping Methods & Delivery Times We offer the following shipping options:

• Standard Shipping (5-7 business days)

• Expedited Shipping (2-3 business days)

• Overnight Shipping (1 business day)

Shipping times are estimates and may be affected by factors beyond our control, such as weather delays or carrier disruptions.

3. Shipping Costs Shipping costs are calculated at checkout based on the selected shipping method and destination. Free standard shipping may be available for orders over a specified amount, as indicated during checkout.

4. Order Processing Time Orders are typically processed within 1-2 business days. Expedited and overnight orders placed before 12:00 PM (local warehouse time) will be processed on the same business day.

5. Tracking Your Order Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking details to update.

6. Customs, Duties & Taxes For Canadian orders, import duties, taxes, and customs fees may apply and are the responsibility of the recipient. We recommend checking with your local customs office for more details before placing your order.

7. Undeliverable Packages If a package is returned due to an incorrect address or failure to claim, the customer will be responsible for additional shipping fees to resend the package.

8. Contact Us For any shipping-related questions or concerns, please contact our customer service team at jingtinggan0@gmail.com.